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6. Experiencias unique: there is a person behind his venture! Your company is administered by a person. Be seen by your client. Tell the client who you are, what your interests, your goals and you want to generate creative experiences that he is satisfied with your company. Do not hide behind your company or your desktop.

7. Experiencias only: is this! Keep in touch with your customers: meet in his office, share a coffee or lunch with him, invite him to your company, make frequent calls, send articles or news you consider of interest. Not only remember him on the day of his birthday.

8. Expediencies only: share your achievements! Let your customers on their progress, their achievements, awards won, do you feel part of the company. If your company is creative, show that largely owes it to him. Thank God often for his role in the achievements and for his fidelity.

9. Expediencies only: invite your client to express his opinion. Create channels for customers to express themselves, express what they think of the company, products and services, including you. Ask her directly, do small surveys can also send two or three personal questions to each client, etc. When you make a purchase, take the opportunity to request that said he thought the product, website, delivery, etc. Read the rest of this entry »

Ideas are everywhere … What about the questions too? For example: Where is creativity? What ideas of others? What yours? In your notebook? Does your creative team? Is it possible to develop creativity? How to be a creative entrepreneur? Enhance the creativity that lives in you and discover it!

1. What is to be a creative entrepreneur? An entrepreneur is someone who is creative opportunities that others do not find and create their own but find the existing ones. Learn when you can not, find out when they know and think you can when you can not. We all have the same ability to surprise with our creative acts, for example, you and I, we have nothing different from other creative people, except that some will have less training than they are. But nothing prevents us from starting work today our most important muscle: the brain. What do you think?

2. A problem is useful information. First, a creative entrepreneur sees the problems as normal situations in the life of a man or business woman. Then, understand that a problem gives useful information to understand and resolve conflicts. Summary: natural and good for any business. A creative entrepreneur faces a problem knowing that there are always alternatives. It is much easier to find when we began this journey with a yes! in mind. How can we go after solutions if we say that there is no way out? Read the rest of this entry »

Central Executive Finance (CEF) conducted a study in Spain to meet “The 10 behaviors of the leaders who most pleasing to his staff. To this end, during December 2007 and January 2008 sent through their e-learning platform was a survey answered by 2550 people.

Like the study conducted last year, this research was led by Angel Fernandez Munoz, a psychologist and professor of the Masters in Human Resources CEF.

“The survey results paint a sketch of the ideal leader as a superior who does not is difficult to give confidence in their subordinates, is dialogue, treats them with respect and keeps a positive attitude and willingness to solve problems,” says the author. Learn to delegate and to contribute to the professional development of its employees are some of the most valued virtues.

The 10 behaviors of the leaders who are most pleasing:

1 .- To express confidence in their partners (48%).
2 .- Discuss openly with their partners (43%).
3 .- To transmit instructions with respect (42%).
4 .- Try to solve the problems (39%). Read the rest of this entry »